Had some good experiences lately. Thought I should share.
Comcast:
Call the up last week because the cable internet connection was down. TV was still working so I figured it was a local outtage of some kind. I called up, the nice lady on the other end said that they couldn’t see the modem, and scheduled to have a tech come out in a few days. Spiffy. I got off the phone with them, asked the girlfriend where the cable came into the house, fiddled around with it a bit and tightened up a connection or two. Fired right back up. I called Comcast back to cancel the appointment. Whole thing took like 10 minutes. Not bad!
Verizon:
The night previous to the cable experience I picked up a new phone from Verizon. I ordered it online a couple of days previous, got it activated, and called customer service to get my number ported over. Twenty three (23) minutes was all that took. Pretty impressive if you ask me.
